Privacy Policy

Privacy Policy for ProAutoConsultant.com

Last Updated: May 5, 2025

Welcome

Pro Auto Consultant, LLC and its affiliates (collectively, “our,” “us,” or “we”) operate websites, provide information, products, and services through mobile and other applications, and develop software for car buying and leasing consultations.

We refer to these as “site(s),” “service(s),” or “our sites and services.”

This privacy policy applies to our sites and services on which we display or post a direct link to this privacy policy, including ProAutoConsultant.com. This privacy policy does not apply to sites and services that do not display or link to this privacy policy, or that have their own privacy policies.

This privacy policy applies to all users of our sites and services and covers what information we collect and why we collect it, how we use the information we collect, and the choices you have to access and update that information.

By using our sites and services, you expressly consent to our collection, use, disclosure, and retention of your personal information as described in this privacy policy. Each time you use our sites and services, the current version of this privacy policy will apply. If you do not agree to this privacy policy, please do not use our sites or services.

1. Personal Information that You Provide to Us

Personal information is information that can be used to identify, locate, or contact an individual, and includes other information that may be associated with personal information. When you interact with our sites and services, we may collect the following personal information directly from you:

Account or Registration Information: Name, address, email address, telephone number, user account name, and password
Contact Information: Name, addresses, email addresses, social media account names, and/or telephone numbers
Payment Information: Bank account numbers, routing numbers, credit or debit card information processed by our third-party payment processors
Sensitive Information: Driver’s license information, Social Security Number when required for financing applications
Vehicle Information: Current vehicle details, preferences for new vehicles, budget parameters
Transaction Information: Records of consultations, purchases, leases negotiated through our services
Communications: Emails, calls, texts, and other correspondence with us
Personal Preferences: Information about your vehicle needs, budget constraints, and lifestyle requirements that help us provide appropriate consultation

In each of the above instances, you will know what personal information we collect because you voluntarily and directly provide it to us.

2. Other Information We Automatically Collect through Cookies and Other Technologies

We or our third-party service providers may collect certain technical information when you use our sites and services, including:

IP address, browser type, domain name from which you accessed the site
Device information, unique device identifier, type of device, general GPS location
Date and time of your visit, pages visited, time spent on pages
Referring website, search terms, links clicked
Language preferences and other browser settings

2.1 Cookies

We or our third-party service providers may use cookies and other tracking technologies (including browser cookies, pixels, beacons, and mobile application identifiers) to help us recognize you across different sites and services, improve your experience, increase security, measure use and effectiveness of our services, and serve advertising.

By visiting our sites and services, you consent to the placement of cookies and beacons in your browser and HTML-based emails to collect and use information in accordance with this privacy policy.

We use Google Analytics and other third-party services to improve the performance of the site and for analytics and marketing purposes. For more information about how Google Analytics collects and uses data when you use our site, visit https://www.google.com/policies/privacy/partners/, and to opt out of Google Analytics, visit https://tools.google.com/dlpage/gaoptout.

2.2 Do Not Track

We currently do not respond to “Do Not Track” browser signals. Accordingly, your navigation on our sites and services may be tracked as part of our efforts to gather user information.

3. Our Bases for Processing Information

We will only collect and process personal information, including sharing it with third parties, where we have a legal basis for such collection and processing. We rely on several legal bases, including:

Our legitimate interests in providing and improving our car buying and leasing consultation services
Our legitimate interests in keeping our sites and services safe and secure
Your consent to the processing of your personal information
Where processing is necessary for the performance of a contract to which you are a party
Where processing is necessary to comply with a legal obligation

4. How We Use Personal Information

4.1 Personal Information that You Provide to Us

We may use the personal information that you provide in one or more of the following ways:

To provide car buying and leasing consultation services
To carry out our obligations arising from your purchase of our services
To connect you with dealers, lenders, and other automotive partners
To negotiate vehicle purchases or leases on your behalf
To process payments and send you invoices, receipts, and related communications
To send important service notices and updates
To verify your identity and the information you provide
To improve our consultation services and customize your experience
To respond to your inquiries and provide customer service
To send you information about vehicles, financing options, and related opportunities
To conduct market research and improve our business operations
To prevent fraud and enhance security
To comply with legal obligations

4.2 Other Information We Automatically Collect

We may use information collected through cookies and other tracking technologies to:

Remember you when you return to our sites
Understand which vehicles and services interest you most
Analyze trends in car buying preferences and behaviors
Monitor site usage to improve user experience
Customize content and vehicle recommendations
Improve our consultation processes and services

5. Sharing Personal and Non-Personal Information

We may share your personal information with third parties in the following circumstances:

With automotive dealerships, lenders, and financial institutions to facilitate your car buying or leasing transaction
With third-party service providers who perform services on our behalf (payment processing, data analysis, email delivery, hosting, customer service)
When you request information about vehicles, financing, or related services
With your consent or at your direction
In connection with a business transaction such as a merger, acquisition, or sale of assets
When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request
To comply with laws or respond to legal process (subpoena, court order, etc.)

6. Accessing and Updating Personal Information

We encourage you to keep your personal information accurate and up-to-date. You may access, correct, or delete your personal information by:

Logging into your account on our website and updating your profile
Contacting us at team@proautoconsultant.com
Following the instructions in our communications to update preferences or unsubscribe

We take reasonable steps to verify your identity before granting access to your information. Please note that we may retain certain information as required by law or for legitimate business purposes, and we may refuse requests that are unreasonably repetitive, require disproportionate technical effort, or jeopardize the privacy of others.

7. Storing Personal Information

We retain your personal information while your account is active or as needed to provide you services. We may retain personal information even after your account has been closed if retention is reasonably necessary to comply with legal obligations, resolve disputes, prevent fraud, enforce our Terms of Use, or if it is not technically feasible to delete your personal information.

8. Email and Other Communications

By using our website and providing us with your personal information, you expressly consent to receive communications from us related to car buying and leasing services. Such communications may include:

Service notifications and updates
Vehicle recommendations based on your preferences
Financing and promotional offers
Consultation follow-ups and feedback requests

8.1 Text Messaging

We may make available text messaging services in which you can receive messages from us about vehicle availability, pricing updates, or appointment reminders.

8.2 Opting Out

You may opt out of receiving communications from us by:

Selecting the email “unsubscribe” link in our emails
Texting STOP in response to any text message
Updating your communication preferences in your account
Contacting us at team@proautoconsultant.com

9. Protecting Personal Information

We implement appropriate security measures to protect your personal information, including:

Transport Layer Security (TLS) encryption for data transmission
Secure storage systems with restricted access
Regular security assessments and updates
Employee training on privacy and security practices

While we use commercially reasonable efforts to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your personal information.

10. Linked Websites and Services

Our sites and services may link to other sites operated by third parties, including dealerships, financial institutions, and other automotive services. We do not control these third-party sites or their privacy practices, which may differ from ours. We do not endorse or make any representations about third-party sites. Any personal information you choose to provide to or that is collected by these third parties is not covered by this Privacy Policy. We encourage you to review the privacy policy of any site you interact with before allowing the collection and use of your personal information.

11. Children’s and Minor’s Privacy

Our sites and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to promptly delete such information.

Our services are generally intended for users who are at least 18 years of age, as vehicle purchasing and leasing typically requires legal adult status.

12. Intended Users

We are headquartered in the United States. Our sites and services are intended for users in the United States and are hosted and administered in the United States. If you access our sites from outside the United States, you understand that your information may be transferred to, processed, and stored in the United States, where privacy laws may be different from those in your jurisdiction.

13. California Privacy Rights

If you are a California resident, California law provides you with specific rights regarding your personal information, including:

The right to know about the personal information we collect, use, disclose, and sell
The right to request deletion of your personal information
The right to opt-out of the sale of your personal information
The right to non-discrimination for exercising your privacy rights

To exercise these rights, please email us at team@proautoconsultant.com or call [your phone number].

14. Nevada Privacy Rights

Nevada residents may opt out of the sale of their personal information to third parties. If you are a Nevada resident and would like to make such a request, please email us at team@proautoconsultant.com.

15. Contacting Us

If you have questions about this privacy policy or our practices, please contact us at:

Pro Auto Consultant, LLC
Email: team@proautoconsultant.com
Phone: 1-949-270-3307

16. Changes to This Privacy Policy

We may revise this privacy policy from time to time. If we make significant changes, we will notify you by posting a notice on our website or by sending you an email notification. We encourage you to periodically review this page for the latest information on our privacy practices. Your continued use of our sites and services after any changes to this privacy policy constitutes your acceptance of the revised policy.